Privacy Policy

Privacy Policy

Effective Date: 15/4/2025

At The UK Sensory Lights, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and protect your information when you visit our website or interact with our services.

1. Information We Collect

We may collect the following types of information:

• Personal Information: Such as your name, email address, phone number, billing and shipping addresses, and payment information when you make a purchase or contact us.

• Technical Information: Including your IP address, browser type, device information, operating system, and browsing behavior collected through cookies and similar technologies.

• Usage Data: How you use our website, which pages you visit, and interactions with features or services.

2. How We Use Your Information

We use your information to:

• Process orders and provide customer support

• Communicate with you about your inquiries or purchases

• Send updates, marketing, or promotional content (with your consent)

• Improve our website, products, and services

• Comply with legal obligations

3. Sharing Your Information

We do not sell your personal data to third parties. However, we may share your information with:

• Trusted third-party service providers (e.g., payment processors, delivery services) to complete transactions and fulfill orders

• Analytics and marketing platforms (e.g., Google Analytics, email service providers) to better understand and improve user experience

• Legal authorities when required by law or to protect our rights

4. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience, analyze traffic, and personalize content. You can adjust your browser settings to refuse cookies, but this may limit certain features of our website.

5. Your Rights and Choices

You have the right to:

• Access, update, or correct your personal data

• Withdraw consent or unsubscribe from marketing emails at any time

• Request the deletion of your personal data (subject to legal and business retention requirements)

To exercise your rights, please contact us at: info@uksensorylights.co.uk 

6. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, or misuse.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites.

8. Children’s Privacy

Our services are not intended for individuals under the age of 13. We do not knowingly collect personal data from children.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised effective date.

10. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us at:

The UK Sensory Lights
Birstall Leicester LE4
info@uksensorylights.co.uk 
07788971167